Returns & Exchanges & Refund
We ONLY accept returns & exchanges on faulty products. Danni Clothing will make every effort to resolve issues and replace, refund or partially refund the product. The final resolution for defective products is decided on a case-by-case basis, and is at the sole discretion of Danni Clothing.
We do not accept cancellations once your order is placed, as we use a 3rd party fulfillment provider. Therefore unwanted or incorrect orders cannot be canceled.
If your item arrives damaged or defective, please contact our support team at [email protected] and include both a video and a photo for diagnosis and quality assurance purposes within 7 days.
If a return has been agreed, please note the faulty item must be returned to us in its original condition and packaging. If a replacement has been approved, Danni Clothing will produce & ship it in the quickest possible time-frame. If a partial or full refund is agreed, this will be processed within 14 days of you receiving the product.
Return Address:
Danni Clothing
J, Building 4, Area B, No. 925 Yecheng Road, Jiading Industrial Zone, Shanghai
Phone:+86 17033416858
If you have any other questions regarding Returns & Exchanges & Refund, please contact us at [email protected].